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Displaying upsell suggestions in cart

Last updated on October 28, 2026

Since Upsells are a big part of increasing your revenue and the average order size, you want to offer your customers as many chances to purchase more products as possible without being intrusive. Therefore, you can use the Cart Upsell Suggestions for Volume Discounts, Product Bundles, Buy X Get Y, Related Products and Product Add-ons offers.

💡 Got a question about our Upsell Offers? We have a list of frequently asked questions about our Upsell Offers that you can check here: Upsell Builder FAQs

Enabling for Volume Discounts and Product Bundles

The cart suggestion is off for new offers. To turn it on, open the offer, switch on Cart page in the Placements card and click Publish.

Once enabled, the Cart Upsell Suggestions will be displayed on your Cart page, under or next to the product, depending on the layout, based on the offer's products and discount.

In the same Cart page row, you can choose the devices the suggestion shows on and change its upsell text, using a combination of static text and dynamic tags.

Note: A Fixed price discount on a Volume Discount tier add-on is shown in the widget, but the add-on is currently charged at its full price in the cart. Use Amount off or Percentage off instead, set to give the same final price.

Volume Discounts

Product Bundles

Enabling for Buy X Get Y

Enabling the Cart Upsell Suggestions for Buy X Get Y is similar to the Product Bundles & Volume Discounts above. The difference is that the upsell text field in the Cart page row depends on the offer's discount:

  • Upsell text (free product): shown when the promotion gives the product for free (a 100% discount).
  • Upsell text: shown for any other discount.

Please keep in mind that the Cart Upsell Suggestions will only be displayed on the cart page when:

  1. For Volume Discounts - the quantity required to add is equal to or less than the quantity already added in the cart.

    For example, for a group with a tiered discount starting from 4 products, the suggestion will show if only 2 or 3 products are in the cart, but not if only 1 product is in the cart. Suggesting to purchase up to 2x the quantity definitely makes more sense than advising to buy more than 2x the quantity.

  2. For Product Bundles - when at least half of the bundle's products are already in the cart. For example, from a bundle of 3 products (A + B + C), the suggestion will be displayed if A and B are already in the cart, with C being suggested to complete the bundle.
  3. For Buy X Get Y - it's only when one product is missing from the group to receive the discount. For example, the suggestion will only be displayed if the trigger product (Customer Buys) is already added to the cart with the offer product (Customer Gets) being suggested to complete the offer and have the discount.

Only one suggestion shows per cart item. Offers for specific products take priority over collection or All products offers; at the same level, the bigger discount wins.