Stock Scarcity App FAQs
Last updated on October 22, 2026
Why am I not seeing the Stock Scarcity app?
After you make sure the app is enabled on your store, you can check your product page, and the widget should be showing, as long as the settings match the product you're looking at.
The widget appears when the selected variant's tracked inventory is above 0 and at or below your threshold (Show urgency box when variant inventory is below, 50 by default). Sold-out variants that can still be bought only show it if Show widget when variant is out of stock but still purchasable is on. Also check that the Vitals app embed is on in your theme (see Enabling the Vitals app via App Embed). You can check the Inventory section in your Shopify admin.
Lastly, make sure you're checking your live product page and not through Shopify's preview mode, and you can even check via Incognito mode to make sure there are no old cookies or cache saved.
Still stuck?
Chat with our support team, we'll sort it out with you.