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Importing product reviews from a third-party app

Last updated on October 26, 2026

Depending on the product reviews app you are using, you should be able to export your reviews to a CSV file and upload it directly to Vitals, with just a couple of clicks.

We want to make your transition from other popular product reviews app as easy as possible for the following apps:

  • Growave
  • Judge.me
  • Loox
  • Ryviu
  • Shopify Product Reviews
  • Stamped
  • Yotpo

💡 Once you export the reviews from the app you are currently using, make sure not to make any changes to the file (as it can corrupt the data)

How to import reviews from a CSV file acquired from another reviews app

  1. Within the Product Reviews app's settings, go to the Import tab and choose the app you're importing from. 

  1. You will have instructions on exporting the reviews for each app if you haven't already.

  2. Click Upload file (or drag the export file into the box), tick the box confirming the reviews are for your products or you have permission to use them, then click Import reviews.

And you're done! You can now go to your Reviews tab and see the imported reviews.

Depending on the number of reviews you're importing, it can take a few minutes. You'll see the progress on the page and a summary when the import is done.

💡 If you use a product reviews app that is not part of our list of supported reviews apps, don't worry! You may like to consider transferring those reviews to a clean, blank Vitals CSV template first instead and then use that new CSV file to import to our Product Reviews app. For more information about that procedure, you may refer here: Importing product reviews from a CSV fileÂ