Importing product reviews from a third-party app

Depending on the product reviews app you are using, you should be able to export your reviews to a CSV file and upload it directly to Vitals, with just a couple of clicks.

We want to make your transition from other popular product reviews app as easy as possible for the following apps:

  • Growave
  • JudgeMe
  • Loox
  • Ryviu
  • Shopify Product Reviews
  • Yotpo

💡 Once you export the reviews from the app you are currently using, make sure not to make any changes to the file (as it can corrupt the data)

How to import reviews from a CSV file acquired from another reviews app

  1. Within the Product Reviews app's settings, go to the Import tab and choose the app you're importing from. 

  1. You will have instructions on exporting the reviews for each app if you haven't already.

  2. Choose the file from your computer by clicking the 'Add File' link in the middle or by dragging the CSV file from your computer's file explorer, then click the Import Reviews button.

And you're done! You can now go to your Reviews tab and see the imported reviews.

Depending on the number of reviews you're importing, it can take up to a few minutes to complete, so please be patient and refresh the page after a few minutes to see the imported reviews.

💡 If you use a product reviews app that is not part of our list of supported reviews apps, don't worry! You may like to consider transferring those reviews to a clean, blank Vitals CSV template first instead and then use that new CSV file to import to our Product Reviews app. For more information about that procedure, you may refer here: Importing product reviews from a CSV file 

Is this resource helpful? Thanks for the feedback There was a problem submitting your feedback. Please try again later.