The Vitals All-in-one Plan

Learn how the new Vitals All-in-one plan works, what’s included, and how usage charges are calculated.

The Vitals All-in-one plan is our newest and most powerful plan, designed to grow with your business. Whether you're just starting out or scaling quickly, this plan gives you access to all Vitals apps plus flexible usage-based features that expand as your store grows.

This guide explains how the plan works, what limits apply, and how usage charges are calculated so you always know what to expect.

⭐ What Is the Vitals All-in-one Plan?

The Vitals All-in-one plan is our new, simplified subscription that provides full access to the Vitals suite with usage-based scaling. As your store grows, your plan adjusts to support more visitors, more emails, and more assisted revenue—ensuring you only pay for what you use.

Key Highlights

• $29.99/month USD base subscription
• Includes all Vitals apps
• 7-day free trial
• Unlimited growth potential with usage-based tiers

Existing merchants on legacy plans (Hobby, Business, Pro, Plus) will remain on those plans unless they choose to switch.

🚀 What You Can Use During the Free Trial

During the trial, you get access to all features with starter-level limits:

If you reach a trial limit

That feature pauses until your paid plan starts. For example, Visitor Recordings stops recording new sessions and shows a "Trial recordings limit reached" message. You won't be charged for reaching a trial limit. You can:

• Activate the plan early. Your paid plan and its higher limits start right away.
• Wait for the trial to end. You move to the paid plan automatically.

Usage during your trial is never charged. When your paid plan starts, your usage counts start again from zero. Usage charges only apply to activity after your trial ends.

📈 What Happens After You Subscribe

Once your paid subscription begins, your limits expand significantly.

* These features scale with usage. You can also manually set your own usage caps to control costs.

💡 Understanding Usage Charges

Your base subscription is always $29.99 USD/month.

Usage charges apply only if your store enters a higher usage tier based on that month’s activity.

Important Details

• Usage charges are billed based on calendar month activity (1st–30th/31st), not on your subscription billing cycle.
• Charges apply only when you cross a tier threshold.
• You can view all tiers anytime at vitals.app/pricing.
• For the Visitor Recordings, Email Marketing and Order Tracker apps, you can set custom limits in your Vitals dashboard to prevent unexpected usage.

📊 Types of Usage That May Generate Charges

There are six types of usage that may lead to additional fees:

1. Direct Revenue Assists

Revenue directly generated from:

• Upsell Builder (all offer types):
  • Volume Discount
  • Product Bundle
  • Buy X Get Y
  • Spending Goal
  • Gift
  • Related Products Upsell
  • Product Add-ons
  • One Click Post Purchase upsell
• Back In Stock
• Push Marketing
• Pop-ups and Spin the Wheel — orders placed within 30 days of signing up, using the same email and the discount code the shopper got when they signed up. For Pop-ups, orders from shoppers who came back through the link in the discount code email count too. Orders placed without the code show as Assisted orders in those apps for your information and are never billed.

You can view these inside each app’s Analytics → Revenue section.

If the combined revenue from these apps reaches a higher tier for the month, a usage charge may apply.

2. Conversion Assists

These are sales influenced by customer interactions with certain conversion apps such as:

Each app displays assisted revenue in Analytics → Revenue.

If conversion-assisted revenue reaches a tier, usage charges may apply.

3. Visitor Recordings (Pageviews)

The All-in-one plan includes:

• 0–1,000 pageviews/month: Free
• 1,001+ pageviews: Usage tiers apply

Example:

If your store reaches 2,000 pageviews, you enter the 1,001–10,000 tier, which adds $16 for that month.

Your page view limit

Recording pauses when you reach your page view limit, which is set to 10,000 by default. To change it, go to Visitor Recordings → Settings → Set a page view limit. You can choose 1,000, 10,000, 30,000, 60,000, 100,000, 200,000 or Unlimited.

Raising it lets you keep recording, and usage charges follow the tiers above. The limit resets at the start of each month.

4. Email Contacts (Subscriber Count)

Email Marketing scales with the size of your subscriber list.

If your list grows enough to reach a higher tier, usage charges apply.

You can set a custom subscriber limit to control costs.

5. Lead Capture Emails

Emails collected through:

• Pop-ups
• Announcement Bars

• Spin the Wheel

  …count toward Lead Capture usage.

Crossing a tier threshold may generate charges.

The emails themselves count here. If a shopper then orders with the code they got from your pop-up or wheel, that sale counts toward Direct Revenue Assists — the two are measured separately.

6. Shipments Tracked (Order Tracker)

Shipments that Order Tracker follows for you. Every plan includes 50 tracked shipments per month for free.

On the All-in-One plan, tracking keeps going after your first 50, and shipments beyond that are billed in steps as your volume grows. You can see every step under Shipments tracked at vitals.app/pricing. Your usage and fee for the month appear in the Tracking card on your Vitals dashboard.

You can set a Shipments tracked limit in Order Tracker → Settings to control costs. It's set to 250 shipments a month by default, and you can raise it or set it to Unlimited at any time.

⛑️ How to Control or Avoid Usage Charges

Vitals gives you full control of your limits. You can:

• Set maximum pageviews for Visitor Recordings
• Set subscriber caps for Email Marketing
• Set a shipments tracked limit for Order Tracker
• Monitor revenue assists in your Vitals analytics, where Revenue by app shows how much each app brought in

These tools help you manage your monthly costs based on your budget and goals.

This plan was designed to grow alongside high-performing Shopify stores. Key advantages:

✔ All 40+ Vitals apps included

✔ Pay only when sales or usage increase

✔ Freedom to scale without switching plans

✔ Lower base cost than comparable multi-app setups

✔ Transparent usage tiers

The Vitals All-in-one plan ensures fairness, flexibility, and scalability for every merchant—whether you're just getting started or scaling to millions in revenue. With clear usage tiers and powerful built-in controls, you maintain full visibility and cost control while unlocking the full capabilities of Vitals.

If you have questions about your usage, billing, or how to optimize your plan, our support team is always here to help.