Best-in-class 24/7 support via email and chat
Here's our average response time for December 2023. The Vitals support team answered almost 95% of all the questions within 1 hour and 99% within 2 hours.
Our support team is mentioned in almost every public review (and we have a crystal-clear 5.0 rating based on 7,000+ reviews!)
If you haven't heard back from us within a few hours, please check your Junk or Spam folder. Even better, follow these instructions to ensure you get all of our customer support emails and prevent our emails from being filtered into spam.
⭐ Our support team is here for you via email and chat support 24/7! Please note that during busy times, our chat might be temporarily unavailable.
💡 Our support team primarily uses English and Spanish as support languages, but we can use Google Translate to assist you in your preferred language.