Questions about changing the placement of a Vitals app

A Vitals app is automatically displayed on my Shopify Theme Editor. I want it to be removed.

Vitals apps are automatically displayed in your Shopify Theme Editor when enabled in the main Vitals app. This functionality ensures that apps appear in their recommended locations without requiring additional adjustments, making it easier for new merchants to set up their stores.

If you want to hide or remove a Vitals app from the Shopify Theme Editor, you have two options:

1. Disable the specific app
   • Go to the Vitals app dashboard and deactivate the app you want to hide.

   • Once deactivated, the app will no longer appear in the Shopify Theme Editor or on your live store.

     Add the app as a block and hide it

   • By default, apps in their automatic locations are not listed as element blocks in the Shopify Theme Editor.
   • To manage them, add the app (e.g., Vitals Countdown Timer) as a block in your theme.
   • Once added as a block, you can:
     • Move the block to a different location.
     • Hide it by clicking the Eye icon in the Shopify Theme Editor.

These options give you control over how and where Vitals apps appear on your Shopify store.

I enabled a Vitals app but it is not showing on my product page. Can this be fixed?

Whenever a Vitals app is enabled, we automatically attempt to automatically place the app on the page, in their most suitable position. However, as there are a lot of themes and theme versions, it is impossible to achieve a flawless and robust system that can do this on every theme and theme version.

If an app is not appearing on your store, consider using other options for app placement. You may refer to this article for options.

I created my page using PageFly. How can I change the location of the Vitals apps?

Some of our primary Vitals apps are integrated inside the PageFly page builder, where you can insert them with ease. For more information and steps on how to insert selected Vitals apps inside the PageFly page builder, you can refer to their Help Center here: PageFly Help Center - Vitals Integrations

List of Vitals apps directly integrated inside the PageFly Page Builder

• Product Reviews app (inside the “Reviews and Rating” section)
• Trust Seals and Badges app (inside the “Badges and Seals” section)
• Product Bundles, Volume Discounts (inside the “Upsell and Cross-Sell” section)
• Stock Scarcity app (inside the “Upsell-and Cross-Sell” section)

For other Vitals apps that are not found inside PageFly’s page builder (or if you are using other Page Builders), you can use the specific Vitals app’s HTML snippet instead for a more precise location. For more information on where to locate a Vitals app’s equivalent HTML snippet and how to use it, you can refer to this page: Looking for the HTML snippet of a Vitals app?